Refund Policy
Thank you for choosing our IPTV service. We want you to be fully satisfied with your purchase. If you are not completely satisfied, we offer a refund policy to ensure your peace of mind.
Refund Eligibility:
- Refunds are available for new customers within the first 7 days of their subscription.
- To be eligible for a refund, you must request it within the specified timeframe and provide a valid reason for the refund.
Refund Process:
- To request a refund, please contact our customer support team at [ support@azuretv.store].
- Your refund request will be reviewed, and we may ask for additional details or clarification regarding your reason for the refund.
- If your refund request is approved, we will process the refund within [ 24 hours] and issue the refund to the original payment method used for the purchase.
- Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment provider’s policies.
Refund Conditions:
- Refunds will only be provided for the subscription fee paid for the IPTV service. Any additional charges, such as setup fees or transaction fees, are non-refundable.
- Refunds will not be granted for any usage of the IPTV service beyond the initial 7-day period.
- Refunds will not be provided in cases where a customer violates our terms of service or engages in prohibited activities.
Contact Us:
- If you have any questions or need assistance regarding our refund policy, please contact our customer support team at [support@azuretv.store]. We are here to help you.